Last week we started to uncover some proven ways to help you grow your practice and add new patients. Here are 5 more ways: 6. Host contests with your patient data base: Contents can be an excellent way to get your existing patients to talk about your practice. Offering prizes and giveaways in exchange for […]

Marketing is key to the success of any practice, there are really no exceptions. For any healthcare practice to grow you must get a decent number of new patients every week. Moreover, to attract new patients, a practice must offer competitive services at reasonable pricing. Retaining existing patients (which is more important) also demands hard […]

You may think that clothes don’t matter. In a perfect world, a clinician would be judged at their practice based solely on the outcomes they achieve with their patients. Unfortunately, that’s not how it always works in practice. How you choose to dress each morning reflects how you feel about your role – that you […]

Here are 10 ways practices can motivate their front desk staff to exhibit these behaviours. These tips rely on two main qualities that practices must possess. To motivate your staff, you must be a good leader and communicator. Your staff looks up to you and mirrors your attitude. Your enthusiasm for the service you provide […]

Some employees who have recovered from burnout shared what they called “the lies we told ourselves” related to denying the signs of burnout, even when loved ones pointed it out to them. These included: • I am fine • It is your nagging at me that is stressful • I love my job • I […]

The majority of contractors or employees experiencing burnout will remain at work. Being aware of changes in attitudes and energy can help with early identification. Contractors or employees of yours may not realize that they are dealing with burnout and may instead believe that they are just struggling to keep up during stressful times. Stress, […]

In last week’s MME we covered: 6 Ways for your Staff to Avoid Healthcare Burnout Today, more about it! Burnout is characterized by emotional exhaustion, cynicism and ineffectiveness in the workplace, and by chronic negative responses to stressful workplace conditions. According to the Journal of Applied Biobehavioral Research, burnout is having a growing impact on […]

The stresses and strains of working in private practice in Australia can take its toll on even the strongest personality in your practice whether it be a clinician, admin staff or receptionist. From persistent, sometimes rude and impatient patients to strict AHPRA and other governing body regulations, the healthcare staff in your practice are constantly […]

Following on from the last 7 Monday Morning posts we are uncovering the ‘8 things’ you should never say to a patient & this Monday we dig into – “It could actually be a lot worse, so count yourself lucky.” Yes, it may be a lot worse, the patient knows that! They may never run […]

Following on from the last 6 Monday Post’s we are uncovering the ‘8 things’ you should never say to a patient & this Monday we dig into – “I have never seen anything like that before…” Any exclamation of shock or statement of not knowing is certainly a ‘no no’ in your practice. A new […]