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  • Why You Should Get More Technology in Your Clinic

    Do you remember your first ever visit to a GP, dentist, Podiatrist, Physiotherapist or Chiropractor? The average person will most likely only recall writing their name on the check-in list before filling out a few forms by hand on paper and waiting for their name to be called. Fast forward to 2018, where the smartphone […]

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  • How YOU Can Better Manage YOUR Clinic Staff

    The role of a clinic manager/owner isn’t always smooth sailing. Not all your clinic staff members and contractors are going to be easy to work with and ensuring everything is running smoothly can often prove a challenge. So how can you go about being a great clinic manager/owner who displays authority and leadership, at the […]

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  • The Importance of Taking a Holiday

    Need a reason for holiday away from your clinic? Good news: Scientific evidence suggests that you and your employees/contractors will be healthier and more productive if you all take some real breaks throughout the year. One study showed that employees were able to sleep better and were in a better mood after going away on […]

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  • Conducting the Practice Employee/Contractor Appraisal Meeting

    • Schedule the meeting time a few days in advance. This lets your practice employee/contractor prepare what he/she wants to discuss. Be sure to reserve sufficient time for discussion. • Choose a meeting place that is comfortable and private. Arrange your schedule so you will not be interrupted. • Avoid discussing motivation or personal issues. […]

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  • Practice Staff Appraisal Tips in Your Practice

    Giving Practice Staff Appraisal can be difficult. Some employees/contractors react to criticism defensively. And, sometimes, no one understands what merits a positive evaluation. If your practice employees/contractors feel that you take it easy on some of them while coming down hard on others, resentment is inevitable. Avoid these problems by following these rules: • Be […]

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  • Finding and Keeping the Right Staff In Your Clinic

    In every clinic finding and keeping the right staff is vital to its success. Not only do you need to find the right staff but you need to arrange and keep the right team members that work well together. Each of these staff members must be able to work together and complement each other with […]

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  • The Art of Listening to the Staff In Your Healthcare Clinic

    Guidelines for good dialogue with your reception & clinical staff (not always easy!) are essential to running a harmonious practice…  Maintain confidentiality • Avoid inflammatory comments • Avoid trying to convert others to your point of view before you have listened to their views • Show respect by listening attentively and responding appropriately • State […]

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