Every healthcare practice experiences missed appointments, whereby an appointment has been booked, but the patient does not show up. The reasons for this range from simple forgetfulness to family emergency. Often new patients have high rates of missed appointments because you haven’t had the opportunity to establish a practitioner-patient relationship. Sometimes the patient is not […]
The workforce is changing and with it all traditional management, so today we are exploring the difference between leadership and management. Great Leaders (Don’t) Manage Management and leadership go hand in hand. And both, in a healthy balance with one another, are absolutely necessary for making anything meaningful happen in the world. To be set […]
The workforce is changing and with it all traditional management, so today we are exploring the difference between leadership and management. Great Leaders Are Always Learning Just like most skills, leadership is a skill that can be improved indefinitely. Through self-reflection, hands-on learning, and the collection of honest, open feedback from team members, all leaders […]
The workforce is changing and with it all traditional management, so today we are exploring the difference between leadership and management. Great Leaders Connect The key is communicating the vision regularly to your team, whether it is weekly team meetings to align focus and monitor progress or quarterly off-sites meant to inspire and re-articulate priorities. […]
Healthcare practice marketing is about your ability to sell your message to patients who need you. Ideally, that awareness will lead to them utilising your services when a demand occurs. There is much talk about social marketing, online marketing and advertising; in my experience as a healthcare practice coach, the essence of excellent marketing is […]
Difficult patients can hamper diagnosis, make treatment harder and infringe on clinical time constraints so that the patient schedule is virtually thrown out of the window. Types of difficult patients tend to fall into three main categories: patients who have difficulty communicating the problem for which they are seeking treatment; patients who fail to comply […]
Running a busy healthcare practice in this day & age certainly comes with a certain degree of pressure & stress. Here are some tips to manage that stress & hence make your practice day run smoother. • Take several deep, slow breaths to expel muscle tension. • Writing down your thoughts can help you clarify […]
Running a busy healthcare practice in this day & age certainly comes with a certain degree of pressure & stress. Here are some tips to manage that stress & hence make your practice day run smoother. • Getting up fifteen minutes earlier in the morning will allow time for any inevitable morning obstacles. • Prepare […]
Blogging is an essential part of online marketing. It helps your practice gain exposure to a wider audience and develops leadership in your healthcare sector. It may impact your practice results through an increase in online searches and referrals as well as generating interest in prospective new patients. But firstly, what is a blog and […]
Are You a Patient Self-Scheduling Innovator or 10 Years Behind the Times? Recently I spotted an article about online reservations for GP’s, where patients make their own appointments via the Internet. “Some practices rave about the money and time they’ve saved by allowing patients to schedule visits through the Internet,” But so far, many allied […]
