Category Archives : Monday Morning Emails

Leading or Managing – A Choice? Part 2

The workforce is changing and with it all traditional management, so today we are exploring the difference between leadership and management. Great Leaders Inspire So what does it take to be a great leader? Lead how you would like to be led. It all begins with a vision: the ability to imagine a better future […]

Leading or Managing – A Choice? Part 1

The workforce is changing and with it all traditional management, so today we are exploring the difference between leadership and management. Great Leaders Customise Just like any skill, leadership is learned through our experiences. While its origins are instinctive, we learn to lead just like we learn anything else. By observing, by trying and even […]

How Healthy Is Your Practice?

In many ways, healthcare practices are like people. Both are complex, multifaceted entities, and the performance of each is entirely reliant on the skilled management and health of all moving parts, whether it’d be practice management, practitioners, staff, or patients. Every practice has unique strengths and challenges; however, there is an underlying formula, or science, […]

Work Life Balance

Increased workloads, stress and additional demands on your time can cause problems. At this time of year, establishing a work/life balance becomes even more important, so I’ve put together some tips to help you and your staff to a successful start of the New Year. Are you organised? In particularly during busy times, being organised […]

Expanding Your Healthcare Practice

Healthcare practice marketing is about your ability to sell your message to patients who need you. Ideally, that awareness will lead to them utilising your services when a demand occurs. There is much talk about social marketing, online marketing and advertising; in my experience as a healthcare practice coach, the essence of excellent marketing is […]

From Start-Up to Selling Your Healthcare Practice

Hundreds of small healthcare practices start up or change hands every year. New practice owners quickly learn what it takes to survive and create successful practices while establishing the work/life balance we all so desire. It all starts with culture. Culture is about attracting and hiring the people who would be most successful in that […]

Refining Your Online Marketing Strategy

A strange thing has happened now that going online has become crucial for us all: patients are surfing the net in search of what’s happening offline. People want to know what’s happening in the ‘real’ world. They are sceptical of sales pitches and carefully constructed online reputations. They do more research for each and every […]

How to Deal with Difficult Patients

Difficult patients can hamper diagnosis, make treatment harder and infringe on clinical time constraints so that the patient schedule is virtually thrown out of the window. Types of difficult patients tend to fall into three main categories: patients who have difficulty communicating the problem for which they are seeking treatment; patients who fail to comply […]

6 Ways to Stimulate Clever Thinking

No doubt we all want to stay mentally switched on but how do we achieve this between running a practice and treating our patients? 1. Literature With the introduction of tablets and e-readers, reading has never been easier. Reading is an active mental process. It forces you to deal with new ideas. People who read […]

Seven Rules of Healthcare Practice Success

Today I would like to share Steve Jobs’ Seven Rules of Success and my interpretation for our healthcare industry. 1. Do What You Love. Do you LOVE being a healthcare practitioner? If not, it’s time to move out of the profession and into something you do love, or do whatever it takes to fall in […]