Category Archives : Monday Morning Emails

Five Tips to Handle Job Interviews

As a small business, time and resources are naturally more limited, even to the extent of not having a dedicated HR department or person. Never the less, the same laws of discrimination apply in the interviewing and hiring of staff. 1. Taking the process seriously – Even as a small company, there’s no reason why […]

How To Make Employees More Productive

Most companies are extremely aware of their external markets such as clients, customers, distributor networks and even vendors. But many fail to realize that employees make up an internal market. There are plenty of organizations that bend over backwards to get feedback and input from customers and clients. Far fewer work as hard to get […]

Top 5 Ways to Set Achievable Practice Goals

If you want your practice to be a success this New Year, you need to first define what that means. You cannot measure your success without a target, and that starts with goal setting. All practice owners have a broad sense of what it means to set goals. Especially during this time of year, these […]

Tips For Managing Stress Part 2

Running a busy healthcare practice in this day & age certainly comes with a certain degree of pressure & stress. Here are some tips to manage that stress & hence make your practice day run smoother. • Take several deep, slow breaths to expel muscle tension. • Writing down your thoughts can help you clarify […]

Tips For Managing Stress – Part 1

Running a busy healthcare practice in this day & age certainly comes with a certain degree of pressure & stress. Here are some tips to manage that stress & hence make your practice day run smoother. • Getting up fifteen minutes earlier in the morning will allow time for any inevitable morning obstacles. • Prepare […]

Team Communication Made Easy

As the team leader you need to know what it means to lead a team. Depending on the size of your practice, this will be determined by the quantity of things you have to work on, deal with, push about and make sense of. But let me get to one basic point you can work […]

Selecting the Right Person to Join Your Team

The reason people select the wrong person is because they don’t ask the right questions in the interview, they don’t probe to uncover real competencies and capabilities, they don’t explore the person’s true personality and attitude, and they get swayed by enjoyable ‘chats’ that should in fact be probing interviews. We all like to work […]

Practice Checklist To Successful Interviews Part 2

Interviews for both reception & clinical staff can be stressful and time consuming. If you make the wrong decision, it will cost you time and money. Yet view them as an opportunity to learn more about your practice and the type of people that consider you an employer of choice. Follow these simple steps to […]

Practice Checklist To Successful Interviews Part 1

Interviews for both reception & clinical staff can be stressful and time consuming. If you make the wrong decision, it will cost you time and money. Yet view them as an opportunity to learn more about your practice and the type of people that consider you an employer of choice. Follow these simple steps to […]

Patient Value

The value that you attach to your existing patients could well determine your long term growth. The obvious focus is to retain your existing patients rather than pouring out resources on continually recruiting new patients. The way to retain these existing customers is by developing a customer-centric approach to understanding their needs and aspirations; thereby […]