Category Archives : Patient Communication

Many Ways to Attract New Patients to YOUR Practice #5

Over the last 4 weeks we have started to uncover some proven ways to help you grow your practice and add new patients. Here are the last 5 ways which we will cover: 21. Generate media exposure: The right amount of media exposure can attract a large volume of new patients and increase the branding […]

Many Ways to Attract New Patients to YOUR Practice #4

Over the last 3 weeks we have started to uncover some proven ways to help you grow your practice and add new patients. Here are 5 more ways: 16. Become a referrer: Fostering relationships with GP’s, specialists and other healthcare practitioners is a two-way street. Other GP’s & healthcare practitioners will be interested in referring […]

Many Ways to Attract New Patients to YOUR Practice #2

Last week we started to uncover some proven ways to help you grow your practice and add new patients. Here are 5 more ways: 6. Host contests with your patient data base: Contents can be an excellent way to get your existing patients to talk about your practice. Offering prizes and giveaways in exchange for […]

What You Do Not Want to Say to Your Patients – “It could actually be a lot worse, so count yourself lucky.”

Following on from the last 7 Monday Morning posts we are uncovering the ‘8 things’ you should never say to a patient & this Monday we dig into – “It could actually be a lot worse, so count yourself lucky.” Yes, it may be a lot worse, the patient knows that! They may never run […]

What You Do Not Want to Say to Your Patients – “I have never seen anything like that before…”

Following on from the last 6 Monday Post’s we are uncovering the ‘8 things’ you should never say to a patient & this Monday we dig into – “I have never seen anything like that before…” Any exclamation of shock or statement of not knowing is certainly a ‘no no’ in your practice. A new […]

What You Do Not Want to Say to Your Patients – “We are flat out, so you will just have to wait.”

Following on from the last 5 Monday Morning Email’s we are uncovering the ‘8 things’ you should never say to a patient & this Monday we dig into – “We are flat out, so you will just have to wait.” Whether it’s a busy day because you are short clinical staff or if it is […]

What You Do Not Want to Say to Your Patients – “I fully understand what you are going through.”

Following on from the last 4 posts we are uncovering the ‘8 things’ you should never say to a patient & this Monday we dig into – “I fully understand what you are going through.” This may seem just the right thing to sat to a patient but unless you’ve been in the exact same […]

What You Do Not Want to Say to Your Patients – “I didn’t expect that…”

Following on from the last 3 Monday Morning Email’s we are uncovering the ‘8 things’ you should never say to a patient & this Monday we dig into – “I didn’t expect that.” You always want to keep in mind how psychologically and physically vulnerable patients feel when they visit your clinic. It’s a brand-new […]

What You Do Not Want to Say to Your Patients – “I can’t find your file.”

Following on from the last 2 Monday Morning Email’s we are uncovering the ‘8 things’ you should never say to a patient & this Monday we dig into – “I can’t find your file.” Though being truthful with your patients is imperative, you also want to convey the utmost professionalism and the impression that they […]

What You Do Not Want to Say to Your Patients – “This will not hurt at all, even a little bit.”

In last week’s Monday Morning Email we uncovered the ‘8 things’ you should never say to a patient & over the next 8 Mondays we will dig into each one in a little more depth starting with – “This will not hurt at all, even a little bit.” As a practice owner & clinician you […]