Category Archives : Running a Practice

How to keep your Patients coming back

Patient retention could easily be thought of as the essence of any successful healthcare practice. In fact, it’s of such incredible value, that the benefits to both patient and practice are easily seen. A healthcare practice that keeps its patients coming back through the door achieves increased revenue, a rise in referrals, and ultimately, the […]

5 Simple Steps to De-Stress Your Practice Life

Do you feel like you’re always stressed? Unsurprisingly, work stress is bad for your health and for your productivity. Rushing around frantically can even infect your team with second-hand stress. Plus, the more we rush, the less we’re able to focus on any one specific task. It’s time to cut back on your stress by taking […]

The Must-Do Healthcare Practice Marketing Strategies

Building a healthcare practice is harder than ever. A phone book listing and a hospital affiliation are no longer enough to establish a strong patient base. Instead healthcare practitioners today must take an entrepreneurial approach to marketing—actively seeking out new patients and referral sources. But entrepreneurial marketing does not need to be expensive. Practices can […]

The Paperless Office

Transitioning to a “Paperless Office” is a big undertaking, so here are five tips to get started. Take your time Moving to a paperless (nearly) office isn’t something that is going to happen overnight. In fact removing the dependence on paper is a voyage that may never have a final destination. The best solution to […]

How to Resolve Conflict in the Healthcare Practice

Leadership and conflict go hand-in-hand, and if you cannot or will not address conflict in a healthy, productive fashion, you should not be in a leadership role in your practice. The fact of the matter is conflict in the workplace is unavoidable. It will find you whether you look for it (good idea – more […]

What “Back to School” can do for Your Healthcare Practice

“Back to school” season is a time of new beginnings. Students get their new class assignments, gather all of their books and supplies, reconnect with friends, and kick off a brand new year of learning. The opportunities are endless; it’s all new and fresh and full of possibility. Wouldn’t it be great to tap into […]

A Fresh Set of Eyes for Your Healthcare Practice

Over the years, I have had many clients with problems in their practice that they didn’t know how to solve. They would invite me in to take a look to see if I could solve their problem. And, sure enough, a very easy solution to the problem presents itself in quick order. It’s not that […]

The Four Key Elements to Motivation

There are two elements needed to succeed in business. The first is a good strategy – making sure you’re heading in the right direction and focusing on the most valuable opportunities. The second is how well you do your work. You must perform with speed, positivity, efficiency and drive to achieve great things. You need […]

How to deal with Difficult Patients

When it comes to dealing with difficult patients, you’re not alone. Every practice has them. You fear seeing their names on your schedule. Your staff puts off returning their calls. Clearly, something needs to be done to improve relationships with these patients, but what? Difficult patients are dependent and clingy at best but they may also […]

Patient Communication Revolution

We are in the middle of a communication revolution. There are now so many new ways patients can contact your practice other than via phone. So let’s take a look at all the various ways your patients may contact you & how you can communicate to your patients. Telephone The telephone is still the most […]