Category Archives : Staffing

Promoting an Entrepreneurial Mindset in Your Clinic

As a clinic owner, having an entrepreneurial mindset is a given, you are doing much more than just seeing patients. But what about the rest of the clinic staff, both reception & the clinical team. Promoting an entrepreneurial mindset in every corner of your clinic has its advantages. It can be an opportunity to get […]

Promoting an Entrepreneurial Mindset in Your Clinic

As a clinic owner, having an entrepreneurial mindset is a given, you are doing much more than just seeing patients. But what about the rest of the clinic staff, both reception & the clinical team. Promoting an entrepreneurial mindset in every corner of your clinic has its advantages. It can be an opportunity to get […]

Ways To Get The Most Out Of Your Employees and Contractors for Your Clinic

As the older reception staff and clinicians depart a new era of workers take over, practices are struggling to adapt to the reduced time an employee or contractor stays in a clinic. The baby boomer might have stayed 7 to 10 years or even more in a clinic but the new generation only stays for […]

Take Your Time When You Hire, When It Comes Time to Firing Do It Fast!

Nowhere is the similarity between sport and business (your healthcare practice) as closely aligned as it is when it comes to building great teams. So what’s the best way to recruit the best clinicians, practice managers and reception staff for your practice? And what’s the best way to get rid of them if they don’t […]

The Reasons Why Clinics Lose their Best Staff (Part 2)

5. They don’t communicate of the vision This sounds like an obvious point, but it’s so easily neglected. Employees or contractors want to feel excited and passionate about the clinic they work for and need to see a clear vision on the horizon. If an clinic fails to promote the brand internally and fails to […]

The Reasons Why Clinics Lose their Best Staff (Part 1)

Employee retention is important for any clinic, but some do seem to continually get it wrong. Even the bigger practices – who have no trouble in attracting talent (whether it be reception staff or clinical staff) – fail to have a successful talent management strategy in place. Here are some reasons why clinics could fail […]

Motivating Your Front Office Staff

Here are 10 ways practices can motivate their front desk staff to exhibit these behaviours. These tips rely on two main qualities that practices must possess. To motivate your staff, you must be a good leader and communicator. Your staff looks up to you and mirrors your attitude. Your enthusiasm for the service you provide […]

Denying the Signs of Burnout

Some employees who have recovered from burnout shared what they called “the lies we told ourselves” related to denying the signs of burnout, even when loved ones pointed it out to them. These included: • I am fine • It is your nagging at me that is stressful • I love my job • I […]

Recognising the Signs and Symptoms of Burnout

The majority of contractors or employees experiencing burnout will remain at work. Being aware of changes in attitudes and energy can help with early identification. Contractors or employees of yours may not realize that they are dealing with burnout and may instead believe that they are just struggling to keep up during stressful times. Stress, […]

Understanding Burnout in Your Practice

In last week’s MME we covered: 6 Ways for your Staff to Avoid Healthcare Burnout Today, more about it! Burnout is characterized by emotional exhaustion, cynicism and ineffectiveness in the workplace, and by chronic negative responses to stressful workplace conditions. According to the Journal of Applied Biobehavioral Research, burnout is having a growing impact on […]