Do you remember your first ever visit to a GP, dentist, Podiatrist, Physiotherapist or Chiropractor? The average person will most likely only recall writing their name on the check-in list before filling out a few forms by hand on paper and waiting for their name to be called. Fast forward to 2018, where the smartphone is almost synonymous to breathing. Your practice needs to move with the times and so have your new patients checked in using an iPad or tablet, prior to this they should have the ability to make an appointment through one of the countless apps or online portals available, or maybe through your own online booking button on your website.
The bottom line is that private practice clinics, like many industries before it, continues to evolve and adapt technology in a way to make appointments (and treatments) more efficient and convenient for patients. Practice owners must now understand that today’s generation is one that has become accustomed to the convenience of having nearly everything at the palm of their hands, ready on-the-go.
For most older people who are still tied to past communication methods, there is a huge discrepancy between what they used to see at the modern clinic to what we all encounter now, and what we can expect to see in the future. But this, however daunting it may seem to some, is a good thing because innovation through technology will bring better patient outcomes and provide a more optimal care.