For years I’d worked as a sole practitioner. On recognising the need to enlarge my business and employ, I was unsure of where I should initiate changes to my business methods.

Anthony from Ideal Practice highlighted areas of the practice I needed to focus on. Targets were set and I was provided with the knowledge base to put into place new business systems and procedures.The practice progressed very successfully with increased client numbers and a sense of direction.

Front office staff have also benefitted from being shown improved methods of addressing our clients at reception. Another vital ingredient that promotes our health business in the client’s eyes.

Employment of staff is now underway. I am confident in reviewing our business plan, setting future goals that all staff can happily work towards.

It is obvious our clients are directly benefitting from a positive business approach, with systems in place.

I am grateful for the coaching Anthony has provided Physiotherapy for Women. It is a business investment that will continue to reap rewards for years to come.